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Moon Curser is Hiring

For: Winery Tasting Room Associate & Wine Smuggling Operations Coordinator

Why work for Moon Curser Vineyards?

Moon Curser Vineyards is a small, family-owned and operated winery located on the Osoyoos East Bench at the southernmost tip of British Columbia’s Okanagan Valley. We are known for producing premium wines from grape varieties not commonly found elsewhere in British Columbia such as Tannat and Touriga Nacional.

Moon Curser was named Best Performing Small Winery in Canada at the prestigious WineAlign National Wine Awards of Canada in 2019, and ranked in the Top 10 Small Wineries in Canada and Top 25 Wineries in Canada lists at the WineAlign National Wine Awards of Canada in 2023. This level of recognition continues to bring many new customers to our tasting room. We pride ourselves on making delicious wines, providing excellent wine tasting experiences to our customers, and also creating a professional, flexible and welcoming work environment for our employees.

We’re hiring for a permanent, full-time position

Wine Smuggling Operations Coordinator

Eager to oversee our Tasting Room, wine club & online sales?

Moon Curser Vineyards is hiring for this permanent year-round salaried position, based on 40 hours a week. Working hours are generally during the day, Monday to Friday.

We are looking for an energetic individual who can anticipate customer needs and deliver exceptional customer service. The Moon Curser name pays tribute to the gold smuggling history of Osoyoos. The good ol’ smuggling days are long gone now, but this role continues to be very much about moving the goods – be it looking after the needs of our wine club members or overseeing the operations of our Osoyoos tasting room.

Position Responsibilities/Duties:

Handling and overseeing daily operations of Tasting Room, including supervision, training and motivating the team, hiring and scheduling staff; daily sales cash outs and cash management, creating and updating documents needed in the Tasting Room, monitoring stock levels.
Responsible for overall management of the two Moon Curser wine clubs, monitoring the related inventory needs, planning shipment schedules, assisting in wine club program development, goals, promotions, communications to members and events for members.
Wine Club execution including inputting new members’ information into our database and providing impeccable, prompt and friendly customer service to our user choice wine club members (this will include a lot of direct communications via email and phone due), handling and relaying all feedback, preparing everything needed for the wine club shipments and liaising with our shipping provider to ensure smooth delivery of shipments to our customers.
Oversees reservation system, coordinates group and tour bookings, or special guest bookings
Preparation and shipping of all online, email and phone wine orders
Updating our customer and product databases
Maintaining accurate inventory records for our warehouses and performing monthly reconciliations
Preparing VQA and wine competition submissions
Checking and paying invoices and liaising with our bookkeeper
Dealing with vendors and suppliers regarding pricing, quotes and orders
Assisting and collaborating with General Manager and owners with other miscellaneous tasks as required
Coordinating with Winemaker the use of shared spaces
Assisting with planning and execution of special events
Fulfilling Tasting Room Associate duties throughout the season, as needed
General office and administrative tasks, as needed

Preferred Qualifications:

Minimum 3 years of experience in management, wine sales or wine club management, particularly DTC sales
Ability to, on occasion, work evenings and weekends
Experience with WineDirect, Tock and Qualo
FoodSafe Level 1 Certificate

Required Qualifications:

Top notch customer service skills and ability to anticipate customer needs where delivering service with warmth, passion and a lack of pretension is a priority
Must be familiar with, and share our affection for, all things wine – formal wine education an asset
Excellent communication skills, written and verbal
Professional and well organized, with excellent attention to detail
Excellent multi-tasking and prioritization skills
Proficient with computers, MS Word, MS Excel, MS Outlook and Internet
Must be a self-starter with demonstrated ability to lead and work in a team, as well as work independently
Flexible nature with ‘can do’ attitude
Comfort with computers (for our basic point of sale and reservation software, WineDirect and Tock)
Serving it Right Certificate (can be completed upon being hired)
At least 19 years of age
Must be able to meet physical requirements of the job, including but not limited to:
- repetitively lifting
- lifting up to 50lbs, while navigating stairs or equipment
- sitting for extended periods of time
- occasionally required to stand for extended periods of time

We Offer:

Competitive salary: $60,000 - $65,000 annually with paid vacation time, based on experience
Benefits: comprehensive extended benefits, including health and dental
Employee discount on Moon Curser wine
End of year wine allotment bonus

How to apply:

Please email your resume and cover letter to employment @ mooncurser.com. Please include "Wine Smuggling Operations Coordinator" in the subject line.

We thank you for your interest, however, only those applicants selected for an interview will be contacted.

Winery Tasting Room Associate

Moon Curser Vineyards is hiring for part-time to full-time seasonal position(s) for Tasting Room Associate to join our team for the 2025 season (from approximately May till October).

We are looking for energetic individuals who love interacting with people. We like to share our wines with our visitors with warmth, passion and a lack of pretension in a welcoming, informal environment. Although we are informal, providing professional top-notch customer service is key in our busy tasting room that is open 7 days a week.